CLIMBON (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in any way. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletter, fill out a form, or communicate with us. This information may include:
- Name
- Email address
- Mailing address
- Phone number
- Account login details
1.2 Non-Personal Information
We may also collect non-personal information about you automatically when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on the website
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use the information we collect from you in the following ways:
2.1 To Provide Services
- Process transactions: We use your payment information to process and fulfill orders.
- Customer support: We may use your contact information to respond to your inquiries and provide assistance.
2.2 To Improve Our Services
- Personalization: We may use your data to tailor your experience on our website, including recommending products or services.
- Analytics: We analyze non-personal data to improve our website, products, and services.
2.3 Marketing and Communication
- Email communication: We may use your email address to send you promotional materials, newsletters, or updates, which you can opt out of at any time.
- Surveys and feedback: We may request your participation in surveys or feedback forms to improve our offerings.
2.4 Legal Obligations
- Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
- Fraud prevention: We use data to detect, prevent, and address fraud or other illegal activities.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and website hosting. These providers are required to protect your information and use it only for the services they provide.
3.2 Legal Requirements
We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal processes, or to protect our rights, property, or safety, or that of others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small data files that are placed on your device when you visit a website. They are used to remember your preferences and improve your experience.
4.2 How We Use Cookies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Keep you logged into your account
- Analyze site traffic and usage
- Personalize content and ads
4.3 Managing Cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note that disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We implement a variety of security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
6.1 Access and Correction
You have the right to access and correct your personal information held by us. You can update your account information directly through our website or contact us for assistance.
6.2 Opt-Out
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive or by contacting us directly.
6.3 Data Deletion
You have the right to request the deletion of your personal information, subject to certain legal obligations. To request deletion, please contact us using the information provided below.
6.4 Do Not Track Signals
Some web browsers offer a “Do Not Track” feature. We do not currently respond to Do Not Track signals, as there is no consistent industry standard for compliance.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the “Last Updated” date. Your continued use of our website after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
CLIMBON Adventure Store: Customer Support
Shop No 1& 2, Bhagwandas Apt, W, Zaver Rd, Mulund West, Mumbai, Maharashtra 400080
info@climbon.in
+91 98192 22868